Privacy policy

Who we are

The website address for Zenzie Tinker Textile Conservation Ltd is: http://www.zenzietinker.xyz.

Privacy Policy

Zenzie Tinker Conservation takes the privacy of its users very seriously and we do not sell, share or forward your information to anyone. This privacy policy explains how we use any personal information we collect about you when you use this website.

What personal data we collect and why we collect it

We collect personal data to manage our customer relationship with you, target marketing and develop products and services according to our customers’ preferences.

We process your personal data only for predefined and lawful purposes. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender;
  • Contact Data includes billing address, delivery address, email address and telephone numbers;
  • Financial Data includes payment card details;
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us;
  • Marketing and Communications Data includes your preferences in receiving information and marketing from us and your communication preferences.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Personal data

We collect information about you when you place an order, register on our website or sign-up to our newsletter.

Orders & registration

When placing orders your details are used for:

  • Name and address: Used to fulfil your order
  • Email and phone number: To keep you updated with developments of your order

We do not save any credit/debit card details and none of your details are used for any other reasons other than above, unless you have opted-in to our email newsletter (see below). If you create an account on our website we retain your details for future orders.

Newsletters

If you have opted-in to receive our newsletter we will store your name and email address in our newsletter system and you may receive occasional emails with offers and information on new releases. You can unsubscribe anytime using the link at the bottom of our emails.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at info@zenzietinker.xyz. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

If you have any concerns about our website’s privacy policy or you wish for your details to be removed, please email us at info@zenzietinker.xyz. We read every message submitted and strive to reply to everyone promptly.

General Data Protection Regulation (GDPR)

Zenzie Tinker Conservation is compliant with the General Data Protection Regulation which requires organisations to review how they manage data.

Cookie Policy

About cookies

Cookies are very small text files that are stored on your computer when you visit some websites. If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How we use cookies

Cookies are used to:

  • Measure how you use the website so it can be updated and improved based on your needs.
  • Store products in your basket and keep you logged in between pages.

You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website.

Our cookies aren’t used to identify you personally.